The most frequently asked questions
How nice that you would like to collaborate with Ekbeauty. We would like to receive your contact information, you can send it to info@ekbeauty.be
Ordered before 14:00 is home after an average of 3 to 5 working days. Also keep in mind that during the holidays it can be delayed by 1 day or 2.
The invoice will be sent to you by e-mail as soon as the products have been shipped. The invoice will be sent to the email address you use in your account.
The invoice will be sent to you by e-mail as soon as the products have been shipped. The invoice will be sent to the email address you use in your account.
If so, we recommend you contact your specialist or one of our staff members. We can be reached on weekdays between 10 a.m. and 4 p.m. (info@ekbeauty.be / +32 487 89 55 50).
Because every skin type is different, and for every skin type a different advice is needed, we recommend you to book an appointment through the site. In a conversation with our specialists, an appropriate product and or treatment is chosen.
IMAGE Skincare's products are not organic but they are organic.
Because IMAGE Skincare products contain a high concentration of active ingredients, it is important that the products are used correctly. It is possible that the skin has to get used to this first.
On the packaging of the products you can read how best to use our products. For the best tailored advice, we recommend that you visit us for advice.
Blood circulation can be quite stimulated by the active ingredients in our lines. The skin may look red and feel tingly as a result, this is normal. If the skin does not feel irritated you can just keep using the products. It may also be that there is an ingredient in it that you are less tolerant to or it is a product that you should build up slowly. If the irritation gets worse, please contact us.